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Peace of mind is one of the most important features that K Homes provides. When you build with us, you can expect the highest standards of quality and workmanship, and we stand by that promise through this limited warranty program that is backed by the Home Builders Association of Greater Cincinnati.
One-Year Quality Coverage
For a period of one year after the date of closing, K Homes LLC will repair or replace, at no charge, defects in workmanship or materials that do not meet acceptable standards and practices.
Simply submit the 11-month warranty request (pdf) and mail to:
K Homes LLC
Attention: Gene Kopaygorodsky
8050 Beckett Center Drive, Suite 313
West Chester OH 45069
Within two weeks, a K Homes service expert will schedule an appointment with you to go over the warranty and schedule a start date.
10-Year Structural Coverage
For 10 years after the date of closing, your home is warranted against major structural defects. This includes physical damage that causes the failure of one or more load-bearing components of the home and results in safety hazards. These components include framing members (trusses and rafters), floor framing members (joists and trusses), bearing walls, columns, lintels, load-bearing beams, footings and foundations. K Homes will repair or replace the components that meet the required specifications and restore their load-bearing function.
If you are a homeowner and would like to report a potential structural defect, submit a letter to K Homes that includes:
A description of the defect
The home address
The homeowner’s name, home phone number and work phone number
Requests must be mailed to:
K Homes LLC
Attention: Gene Kopaygorodsky
8050 Beckett Center Drive, Suite 313
West Chester OH 45069
Within 15 days after receipt of a letter, a K Homes warranty representative will call you to discuss the potential defect and remediation.
Manufacturers’ Warranties
Many of the building materials, equipment and appliances that go into your K Home are covered by manufacturers’ warranties, which we pass on to you. These items might include:
Refrigerators, ranges, dishwashers and garbage disposal
Water heater
Heat pump, air conditioner and furnace
Smoke detectors
Garage door openers
Sump pumps
If you have a request for service or replacement on an item covered by a manufacturer’s warranty, please address this directly with the manufacturer: K Homes is not responsible for their repair or replacement.
For additional information on these warranties, please click here (pdf).
Transferable Warranty
As an added bonus, if you choose to sell your K Home, these warranties can be transferred to the next homeowner and remain available during the specified warranty period. Contact us for details.